Mental HealthWarren County MH/DD Community Services
1011 N. Jefferson Way, Suite 900
Indianola, IA 50125
County Services Phone: 515-961-1068
County Services Fax: 515-961-1142
Case Management Services Phone: 515-961-1117
Kristi Dierking, Director
Betsy Stursma, Case Management Supervisor
The central goal of Warren County MH/DD Community services is to assist Warren County citizens with accessing resources and mental health services, allowing them the opportunity to improve their quality of life to be as independent, productive, and involved in the community as much as possible, within the constraints of the county service fund.
Any Warren County resident in need of assistance may apply for mental health services. Each program has its own distinct set of criteria for eligibility. Through our office, you can find assistance with:
- * Central Point of Coordination (CPC) process for determining eligibility for funding of mental health services
- * Case Management services for individuals with Chronic Mental Illness, Mental Retardation, Developmental Disabilities, and Brain Injury
- * Service Coordination services for individuals not appropriate for Medicaid funded Case Management services
- * Information and referral for mental health services
HOW THE CPC SYSTEM WORKS
Consumer empowerment is our goal. It is essential that individuals have freedom of choice, and take an active role in deciding what services and supports they need plus how those services are to be delivered Central Point of Coordination (CPC) office acts as the gatekeeper to a countywide system of services and supports by taking applications, making eligibility decisions, evaluating the needs of individuals, and working to create and implement a service funding plan.
COUNTY FUNDING ELIGIBILITY
You are eligible if you meet our three (3) requirements. The first requirement is that you have a diagnosed disability covered by the plan. We currently cover persons with a diagnosis of:
- * Mental Illness
- * Chronic Mental Illness
- * Mental Retardation
- * Developmental Disability
The second requirement is that you meet our income and resource financial eligibility guidelines, which can be found in the Warren County Managed Care Plan.
The third requirement is that the requested services or supports are covered by the plan and Warren County is required to pay for those services.
Service Coordination Services are also available through Warren County MH/DD Community Services if the individual seeking services does not require the intensity of Case Management services. Service coordination is completed by the Warren County Social Worker.
ABOUT WARREN COUNTY CASE MANAGEMENT Warren Countyís Targeted Case Management (TCM) is an individually-centered, family and community focused process through which consumers are assisted in identifying, securing, and sustaining resources necessary to live in the least restricted way in the community. Case Management seeks to empower individuals and to help them discover the dignity of self-determination. The program is completely consumer-centered, services responding to consumerís strengths and desires. Targeted County Case Management takes place in the community and where the consumer resides. Case Management responds to consumerís requests and needs. The case manager will explore with the consumer, guardian, and/or family, a variety of services and supports available to assist the individual. The services may be provided by a traditional provider or a non-traditional provider. The individual, with assistance from his/her team, determines what he/she needs and wants and who will provide services. The case manager will coordinate and monitor the delivery of those services to the satisfaction level of the team members.
To make a referral, simply call or stop by the office.
CASE MANAGEMENT ELIGIBILITY Warren County Case Management is available to any person with a diagnosis of Chronic Mental Illness (CMI), Mental Retardation (MR), Brain Injury (BI), or Developmental Disability (DD) who is receiving Medicaid. Individuals must also meet financial guidelines as established in the Warren County Managed Care Plan.
EMERGENCIES Please contact Eyerly-Ball Community Mental Health Center at (515) 243-5181. After hours you can call Eyerly-Ball Community Mental Health Center, which will direct you to Mercy Franklin, or proceed to the nearest emergency room.
Statewide Crisis Line: 1-800-332-4224
National Suicide Hotline: 1-800-SUICIDE (1-800-784-2433)
In order to view PDF files you must have Adobe Reader installed.
Warren County Iowa
301 N Buxton St
Indianola, IA 50125